Welcome to Cleverex - Your Managed Service Consulting Partner
Unlocking Excellence in Managed Services
At Cleverex, we bring over two decades of expertise to the forefront, positioning ourselves as your trusted partner in establishing and optimizing Managed Service Offerings and Delivery practices for your clients.
Why Managed Services?
Managed Services are the future of IT operations and the best source of annual recurring revenue. Through MS, you are offering efficiency, cost savings, and freedom to your customers and letting them focus on what truly matters – growing business. Cleverex is your guiding light on this journey, ensuring seamless transitions, robust governance, and optimized service delivery.
Why Choose Cleverex?
Experience That Matters:
Our team comprises seasoned professionals with a wealth of experience in the IT industry. We’ve successfully navigated the complexities of Managing Large Deals, Large Transitions, and Crafting Unique Selling Proposals for Managed Services, ensuring a proven track record of delivering results.End-to-End Expertise:
From Managing Contracts and Commercials to providingMulti-year Managed Service Effort Estimations, Cleverex offers a comprehensive suite of services designed to cover every facet of your Managed Service journey.
End-to-End Expertise:
From Managing Contracts and Commercials to providing Multi-year Managed Service Effort Estimations, Cleverex offers a comprehensive suite of services designed to cover every facet of your Managed Service journey.Process Excellence:
Our MS Process Expertise includes Maturity Assessment, Proposal & Bid Qualification, ITIL Process Repositories, Lean ITIL & DevOps Implementations, and much more. We have the tools and knowledge to streamline your operations and drive efficiency.Cutting-Edge Technology:
We’re well-versed in the latest technology trends, including ITSM Tools like BMC, SN, Freshdesk, Jira Confluence, Monitoring Tools (Nagios, Splunk, AppDynamics), AI & GenAI, AIOps (BigPanda, Moogsoft), and Cloud Technologies.Our Service Offerings:
Managed Service Implementation:
- Need to accommodate any requirements at any time of the project lifecycle
- New technologies – unproven features, lack of expertise, skills
- Complex vendor eco-system
- Need to integrate with a legacy stack
- M.S. Process Maturity Assessment
- Lean ITIL & DevOps Process Implementations
- MS Team (L1, L2 & L3) & Governance Structure Implementation
- Service Management Tools Implementation
- SLA & KPIs Framework Setup
Transition Services:
- Need to accommodate any requirements at any time of the project lifecycle
- New technologies – unproven features, lack of expertise, skills
- Complex vendor eco-system
- Need to integrate with a legacy stack
- Transition Due Diligence, Scoping, Risk-profiling
- Transition Strategy & Approach
- Transition Planning & Governance till Cut Over
- Defining Quality Gates & Effectiveness
- Baseline SLAs & KPIs for BAU
Get Started with Cleverex Today!
Ready to embark on your Managed Service transformation?
Contact Cleverex today to explore how our expertise can empower your business for success.
Together, we’ll chart a path to excellence in Managed Services, helping you achieve your goals and exceed your expectations.
Together, we’ll chart a path to excellence in Managed Services, helping you achieve your goals and exceed your expectations.